Goodbye, Agent rn064p

A couple of nights ago, I went through another milestone in my life - I submitted my first resignation letter. 

As I was heading to the office that night, I felt ambivalent about the whole thing. For sure, I'll miss the people who I worked with in the company and to some extent, the workload as well. I can't believe I won't be troubleshooting anymore with aggravated customers, cursing when there's an outage, EOP-ing when the comm coach is around, and delivering the same spiels ever again. I know this is what I wanted: to leave, look for a job with higher pay and lesser stress. In the first place, I don't plan to stay long in this industry. As soon as the next school year starts, I will be venturing in the faraway land of medical education.

But why this feeling of ambivalence? If I choose to stay, I'll see myself going back to the point where I eat my heart out, asking myself why am I doing this to myself while I have the option to pursue greener pastures. That would've been more pitiful. 

In the  7 Ways of Highly Effective People, Stephen Covey emphasized the need for man to be proactive in his life to become more effective. For man to take action and control over his own life, one must be free from external pressures and opinions. This is probably the best time to practice that.

Most likely, this ambivalence might just be brought about by the bouts of uncertainty. Uncertainty over the new workplace, people, and salary. Hopefully, the next company I'll be in would put me in a less stressful account and if possible, gives out a higher basic pay.

____________________________________________________________________________________

To the former company I worked for:

Thank you so much for considering me to work for such a renowned company in the BPO industry. If I had the plan to climb up the ladder in this kind of industry, I would definitely choose to be with your company. I love the culture and the values you uphold and those you have instilled in me. As I've said in my resignation letter, I would continue to speak highly of your company even to the day I become a doctor/nurse.

To TL Marleen:

Even though the team was in a rocky start when I first entered, I never would've imagined my stay in the company without you as my TL. Thank you so much for the coaching and the best practices you shared with me every time I plead you tell me to press Aux 6. I'll definitely miss you, the team. and the team chat room. I would also like to thank you for the validation you gave me when I enter those moments of self doubt. And thank you as well for making things lighter by your hilarious outbursts even though it is highly distracting when you're in a call. But still, I love you TL! Good luck sa future stats and sana maibalik ulit ang team sa No1 spot :)

To Bogs, Maui and the FA Team:

Basically, I want to thank you for the VGHs. I know it's also your job to manage the queue and send people home as needed. But still, you can't imagine how VGH has made the account more tolerable. :)