05 November 2011

Paradoxical Ranting

Most of the time when we receive a less than satisfactory service, we resort to ranting and endless complaining, right? I had a different experience when Starbucks had a lapse on service standards the other day.

As you all know, the sticker collection season of Starbucks had already begun and I happened to join the craze and eat my words from this post. What happened was, the preparation time of my coffee took longer than the usual time I would have to wait in other Starbucks shops. Sensing that it had already been taking too long, I followed up my order and it turned out that they had missed my order!

After a while, the barista handed over my drink while saying his apologies and gave something that looked like a bookmark. Turns out it was a coupon entitling me a complimentary drink at any size, pro bono! :) I wouldn't mind getting my order late every time, if this was always the case! HAHA


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This reminds me of something I would like to post weeks ago but haven't had the appropriate topic to insert it to. This is just a simple reminder to bloggers who do review of restaurants and services. As bloggers, we have that capacity to shape the consumers minds. In fact, I can say that we are the next main sources of publicity and other media releases. This is why even simple blog post can send off a rippling effect to its readers that may either invite or dissuade a possible customer. So let this be a point of awareness to all bloggers to write reviews responsibly and avoid being unfair to companies. Let us be objective and not base our opinions in one single incident. Orayt? :)


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 I was reading the papers this morning and guest what I saw? I knew this was coming.

Photo (courtesy of Philippine Star) of the DILG Secretary "in action"

Photo opportunity nga naman.

2 comments:

  1. wow, sana me din pag umorder sa starbucks maklimutan at bigyan ako ng coupon esp this month, unahan kami ni ate sa pag-ipon ng sticker option 1...hehe

    ReplyDelete
  2. haha! Sige lang :) Option 1 din ako eh. favorite ko kasi yung toffeenut.haha

    ReplyDelete

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